SMC Networks Barricade User Manual

Page 54

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Page 51

Problem 2:

I can access the Internet, but some applications don't function
correctly.

Solution 2:

The non-functional applications may require a "Special Applications"
entry, or the existing entry may need to be Enabled.

Using the Administration interface, select Internet from the main
menu, and then select the Special Apps tab.

•

If an entry for the application exists, ensure that it is Enabled.

•

If the entry is already Enabled, check that the Properties values
are correct. (If the Properties fields show "n/a", there are no user-
adjustable settings.)

•

If there is no entry for the application, you can add one. The
required data is available from the service provider. Refer to the
on-line help for further details.

Note:

Not all applications will function correctly, even after adding a
"Special Application" entry. This is due to the difficulty of distin-
guishing a non-standard application from an attack on your LAN.
Generally, the Barricade's firewall will assume "suspicious" behavior
is an attack, and will block it.

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