Jiaye General Merchandise Co BTP-M280 - Manual (Page 39)

BTP-M280 User’s Manual
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7.5 Problems during Using Driver
Problems Possible causes Solution
Printer can not print when using
USB interface
Device driver is not installed.
Refer to 4.11.3 Installing the USB
device driver.
Print mass code with serial
interface
Configure serial parameter incorrectly
Print a self-test page to confirm serial
configuration of the current printer and
configure it correctly.
Parameter of the printer not correct
Configure two color printing please refer
to 4.11.2 Parameter explanation. Can not print two color
Used one color ribbon Change to two color ribbon.
Black mark fails to be positioned
normally
Page settings are not correct
Select correct paper type in the
document setting option.
Overtime setting is too short
Extend the overtime of serial and
parallel
communication referring to the help file
in the package.
Printer can not work normally
under serial, parallel interface
Current port is occupied.
Close other programs which use the
port.