Reception and copying problems – Sharp UX-D50 User Manual

Page 128

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Problems and Solutions

126

Reception and copying problems

Problem

Solution

The power is on, but no
reception takes place.

• Make sure that the telephone line cord is plugged

into the TEL. LINE socket, and not the TEL. SET
socket.

The printing paper comes
out blank when you try to
receive a document.

• Make sure that the document is loaded properly in

the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.

General print quality is
poor.

• It is important to select a paper that is appropriate

for the thermal transfer printer in your fax. We
recommend using laser quality paper that has a
very smooth finish. Copier paper will work, but it
sometimes tends to yield a lighter print quality.

The received document is
faint.

• Ask the other party to send higher contrast

documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine’s printing ability.

Received images are
distorted.

• Noise on the telephone line may cause distortion.

Have the other party try sending the document
again.

• The print head may be dirty. See Print head on

page 119.

• Make a copy or print a report on your fax machine.

If the copy or report is also distorted, your fax
machine may need service.

A received document or
copy prints out in strips.

• Make sure the operation panel is completely closed

(press down on both sides of the panel).

The quality of copies is
poor and/or dark vertical
lines appear.

• Any dirt or material on the scanning glass will

cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained on
page 120.

all.book Page 126 Monday, September 1, 2003 3:46 PM

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