Sony STR-DA777ES - Manual (Page 57)

57
Additional Information
Troubleshooting
If you experience any of the following difficulties while
using the receiver, use this troubleshooting guide to help
you remedy the problem. Also, see “Checking the
connections” on page 22 to verify that the connections are
correct. Should any problem persist, consult your nearest
Sony dealer.
There’s no sound or only a very low-level sound
is heard.
/ Check that the speakers and components are
connected securely.
/ Make sure that you’ve selected the correct
component on the receiver.
/ Make sure that you’ve set the SPEAKERS selector
correctly (see page 27).
/ Press MUTING on the remote if “MUTING [ON]”
appears in the display.
/ The protective device on the receiver has been
activated because of a short circuit. Turn off the
receiver, eliminate the short-circuit problem and
turn on the power again.
The left and right sounds are unbalanced or
reversed.
/ Check that the speakers and components are
connected correctly and securely.
/ Adjust front balance parameter in the LEVEL
menu.
Severe hum or noise is heard.
/ Check that the speakers and components are
connected securely.
/ Check that the connecting cords are away from a
transformer or motor, and at least 10 feet (3 meters)
away from a TV set or fluorescent light.
/ Move your TV away from the audio components.
/ Make sure you’ve grounded SIGNAL GND y
terminal.
/ The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is a long silence before sound can be
heard.
/ When ANALOG DIRECT is switched to one of the
other sound fields, a silence lasting several seconds
may be experienced before sound can be heard
again. When this occurs, set D. POWER in the
CUSTOMIZE menu to “ALWAYS ON”.
Additional
Information