Samsung SNB-3000(P) User Manual

Page 87

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English _

Appe

Nd

IX

PROBLEM

SOLUTION

No JPEG file is transferred via FTP/

SMTP on occurrence of intelligent

video analysis event of camera

even when the <Intelligent Video

Analysis> is set to <Enable>.

Verify the settings in the following sequence:
A. NTP must be properly configured.

B. The <Intelligent Video Analysis> should be set to <Enable>.

C. Alarm Video Transmission must be enabled.

D. Check for scheduling conflict.

Can <Set Rules> be configured

even when the <Intelligent Video

Analysis> is set to <Disable>?

Yes, it can be. You can set rules for events despite of the intelligent video

analysis setting.

No signal is found at the Alarm

Output port even when an

intelligent video analysis event is

generated.

Check alarm output port settings.

Cannot record into the SD memory

card.

Check if the memory card is defective.
Check if the write protection tab of the memory card is set to “LOCK”.


SD memory indicator does not

turn on even when the SD memory

card is inserted.

Check if the memory card is defective.
Check if the <SD Card Record> is checked in <Setup> - <Event> -

<Alarm image> menu.


SD memory card is inserted but

the camera does not operate

properly.

Check if the memory card is inserted in the proper direction. Operation

of memory card that is formatted by other devices is not guaranteed

with this camera unit
Format the memory card again in <Setup> - <Event> - <Record

setup> menu.

Cannot format the SD memory

card.

Check if the write protection tab of the memory card is set to "LOCK".

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