Call coverage/consult – Lucent Technologies Voice Terminal 8411 User Manual

Page 28

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You can access the Consult feature with the softkeys only if your voice terminal has a display and
if the feature’s abbreviation, Cnslt, appears on the second line of one of the feature option screens.

Call Coverage/Consult

To answer a call for a
coworker for whom you are a
coverage point

1

Press

of incoming call when ring begins or green light

flashes

Note: The call is not at your terminal until the green light is
flashing.

To leave a message for a
coworker to call the original
caller’s extension

1

Press

while connected to the call

[confirmation tone]

Note: To leave a message for a coworker to call you,
activate Leave Word Calling instead.

xxxxx

Cvr CallBk

To use the Consult feature to
talk privately with a coworker
after answering a redirected
call

1

Press

[dial tone]

Call is put on hold

2

If you are using an 8411 with a display, press

and then

press the softkey below Cnslt

If your 8411 does not have a display or if Cnslt is not
available on your display, press

[priority ring to coworker]

or Dial coworker’s extension

Note: You can privately discuss call; if coworker is not
available, press the fluttering

to reconnect to call.

3

Press

again to send call to coworker

or Press

to make it a 3-party call

Transfer

Menu

Consult

xxxxx

Transfer

Conf

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