Lenovo TS100 User Manual

Page 235

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Table 12. Diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.

Message
number

Component

Test

State

Description

Action

202-802-xxx

Memory

Memory Stress Test

Aborted

Memory size is
insufficient to run
the test. At least 1
GB is required.

1. Turn off and restart the system.

2. Make sure that all memory is enabled

by checking the Available System
Memory in the Resource Utilization
section of the Diagnostic event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).

3. Make sure that the Diagnostic code is

at the latest level. For the latest level of
Diagnostic code, go to:
http://www.lenovo.com/support.

4. Make sure that the BIOS code is at the

latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.

5. Run the test again.

6. Turn off and restart the system if

necessary to recover from a hung state.

7. Run the memory diagnostics to identify

the specific failing DIMM.

8. If the problem remains, collect the data

from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
http://www.lenovo.com/support.

Chapter 5. Diagnostics

217

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