Lenovo TS100 User Manual

Page 246

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Table 12. Diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.

Message
number

Component

Test

State

Description

Action

405-905-xxx

Broadcom
Ethernet
device

TestInterrupt

Failed

1. Make sure that the component firmware

is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.

2. Run the test again.

3. Check the interrupt assignments in the

PCI Hardware section of the Diagnostic
event log. If the Ethernet device is
sharing interrupts, if possible, use the
Configuration/Setup Utility program
(press F1 at system startup) to assign a
unique interrupt to the device.

4. Run the test again.

5. (Trained service technician only)

Replace the system board.

6. Run the test again.

7. If the problem remains, collect the data

from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
http://www.lenovo.com/support.

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ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual

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