Lenovo TS100 User Manual
Page 240
Table 12. Diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component
Test
State
Description
Action
215-803-xxx
Optical drive
Self-Test
Failed
The disc might be
in use by the
system.
1. Wait for the system activity to stop.
2. Run the test again.
3. Turn off and restart the system.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
215-901-xxx
Optical drive
Self-Test
Aborted
Drive media is not
detected.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Replace the optical drive.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
215-902-xxx
Optical drive
Self-Test
Failed
Read
miscompare.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Replace the optical drive.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
222
ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual