Lexmark 5021-0XX User Manual

Page 104

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2-26

Service Manual

5021-0XX

The transfer roll is not transferring
images or does not turn

See

“White band service check”

on page 2-121

.

No power

See

“Printer no power service

check” on page 2-89

.

Waste toner feed problems

See

“Waste toner feed service

check” on page 2-98

.

Fans not working or making noise

See

“Service error codes” on

page 2-2

. Find the failing fan and

follow the action suggested.

Print/image problems

See

“Print quality service checks”

on page 2-101

.

Printer does not stop when exit
tray is full

See

“Output tray full service

check” on page 2-85

.

Photodeveloper cartridge does
not rotate or makes noise

See

“OPC belt (photodeveloper)

cartridge drive service check” on
page 2-83

.

Wrong color print

Ensure developer clutch connectors
(DCLK, DCLY, DCLM, DCLC) on the
I/O board are plugged into the
correct position.

Symptom

Action

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