Lexmark 5021-0XX - Manual (Page 123)

Diagnostic information 2-45
5021-0XX
910—Developer motor service check
Step Questions / actions Yes No
1 Are there any unusual
noises heard around
developer motor or
developer drive assembly
before error posts? Replace toner
cartridge
(customer
ordered supply).
Go to step 2. Go to step 4.
2 Does noise go away? Problem solved. Replace
developer motor
and developer
drive assembly.
See
“Developer
motor removal”
on page 4-31
and “Developer
drive assembly
removal” on
page 4-32
. Go
to step 3.
3 Does noise go away? Problem solved. Go to step 4.
4 Turn printer off and remove
right cover. See
“Right
cover removal” on
page 4-22
. Is cable
properly connected to
developer motor?
Go to step 5. Properly connect
cable. Retest
printer. If error
clears, problem
solved,
otherwise go to
step 5.