Lexmark 5021-0XX User Manual

Page 91

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Diagnostic information

2-13

5021-0XX

Tray <x> Empty

Input tray is empty.

Load media of size and type
requested in second line of
display in specified tray. Printer
automatically clears message
and continues printing job. If
problem persists, go to

“Tray

empty service check” on
page 2-95

.

Tray <x> missing

Specified tray is
either missing or
not fully inserted.

Ensure tray is fully inserted in
printer. If problem persists, go
to

“Paper size sensing

service check” on page 2-87

.

30 <color> Toner
Cart Missing

Specified cartridge
(Cyan, Magenta,
Yellow, or Black) is
not installed in the
printer.

Insert cartridge and close front
cover to clear message. If
message persists, go to

“Missing toner cartridge
service check” on page 2-81

.

32 Unsupported
Print Cartridge

Unsupported print
cartridge has been
installed in printer.

Remove print cartridge and
insert a supported print
cartridge. If problem persists,
go to

“Missing toner

cartridge service check” on
page 2-81

.

34 Incorrect Media

Printer has detected
a mismatch in
requested media
type and type
loaded.

Remove paper tray. Ensure
media selected for print job is
in tray. If problem persists, go
to

“Incorrect media service

check” on page 2-78

.

34 Short Paper

Printer has
determined that
length of paper in
source specified on
second line of
display is too short
to print formatted
data.

Press Go to clear message.
Ensure paper size setting in
paper menu is correct for
paper size. If problem persists,
go to

“Paper size sensing

service check” on page 2-87

.

Message

Description

Action

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