Document Outline

• Table of Contents
• Copyright and legal notices
• About This Document
  • Purpose
  • Intended Audiences
  • How to Use This Document
  • Conventions Used in This Document
  • Security
  • How to Order Documentation
  • How to Comment on This Document
• 1. Introduction
  • DEFINITY ProLogix Solutions Overview
  • Supported Applications
  • Application Starter Packages
  • Differences between DEFINITY ProLogix Solutions and DEFINITY ECS
  • Hardware
    • Cabinets
    • Compact Modular Cabinets
  • Software
  • Reliability
• 2. Desktop/Console Solutions
  • Telephones for the Global Marketplace
    • Digital DCP Telephones
    • ISDN BRI Telephones
    • Analog (Single-Line) Telephones
  • Attendant Consoles
    • DEFINITY Attendant Console
    • DEFINITY PC Console
• 3. Adjuncts
  • Power Systems
  • On Hold and Delayed Announcement Systems
  • Headsets
  • Audio and Visual Paging
  • Alerts and Sensors
  • External Speakerphones
  • Security Devices
  • Call Accounting Systems
• 4. Messaging/Voice Response Solutions
  • Messaging Systems and Call Coverage
  • Messaging Integration
    • INTUITY AUDIX
    • DEFINITY AUDIX
  • Centralized Messaging vs. Networked Messaging
  • INTUITY AUDIX Messaging Solutions
    • INTUITY AUDIX Features
  • INTUITY Message Manager
  • DEFINITY AUDIX Voice Messaging System
    • DEFINITY AUDIX Features
  • INTUITY CONVERSANT
  • Octel 100
    • Octel 100 Features
• 5. Call Center Solutions
  • CentreVu Call Management System (CMS)
  • CentreVu Supervisor
  • CentreVu Explorer II
  • Automatic Call Distribution (ACD)
  • Basic Call Management System
  • Basic Call Management System Vu
    • Requirements
  • Call Center Basic
  • Call Center Deluxe
  • Call Center Elite
  • CentreVu Virtual Routing
  • CentreVu Advocate
  • CentreVu Compact Call Center Drop-In Solutions
• 6. Wireless Solutions
  • Medium Range Mobility Solution
  • Long Range Mobility Solutions
    • DEFINITY Wireless Business System R2 - PWT
    • DEFINITY Wireless Business System - DECT Adjunct
  • Starter Application Package
• 7. Computer Telephony Integration Solutions
  • Server-Based Solutions
    • Third-Party Applications
  • PassageWay Direct Connection Solutions
    • PassageWay Telephony Manager R2.0
    • PassageWay Service Provider
    • Requirements
    • Third-Party Applications
• 8. Telecommuting/Virtual Office Solutions
  • DEFINITY ProLogix Features for Telecommuting
    • Remote Call Coverage/ Call Forwarding Off-Net/Coverage of Calls Redirected Off-Net
    • Extended User Administration of Redirected Calls (Telecommuting Access)
    • Personal Station Access
    • Station Security Codes
  • Pipeline 15
  • DEFINITY Extender
  • AUDIX Features for Telecommuting
  • Starter Application Package
• 9. System Administration Solutions
  • System Management Terminal and Applications
    • DEFINITY ProLogix Management Terminal
    • DEFINITY Site Administration Release 1.0
  • Terminal Administration
    • Portless Administration/Administration Without Hardware
    • Automatic Station Relocation/Terminal Translation Initialization
  • Scheduling
  • Basic Reporting
  • Performance Measurements
  • Call Charge Information
  • Call Detail Recording
    • Call Detail Recording Features
    • Call Detail Recording Devices
    • Call Accounting Systems
  • Security
    • Security Violation Notification
    • Call Restrictions
• 10. Trunking and Networking Solutions
  • Uniform Dial Plan
  • Distributed Communication System
  • Adding DEFINITY ProLogix Solutions to Existing DCS Networks
  • QSIG Global Networking
  • World Class Routing
  • Network Management Features
    • Time of Day Routing
    • Automatic Route Selection
    • Automatic Alternate Routing
    • Generalized Route Selection
    • Facility Restriction Level
    • Authorization Codes
  • Network Interfaces and Equipment
    • Trunk Group Circuits
  • Centralized Attendant Service
  • Main/Satellite/Tributary
  • Electronic Tandem Network
  • Multimedia Communications
  • Starter Application Package
• A. Features
  • Automatic Routing Features
  • Basic Features
  • Call Center Features
  • Hospitality Features
  • Private Networking Features
  • Trunk Group Features
• B. Documentation Library
  • Call Center
  • DEFINITY ECS Release 7.1 (and later) Administration & Operations
  • DEFINITY ECS Release 7.1 (and later) Installation & Maintenance for Compact Modular Cabinets
  • DEFINITY Adjuncts
  • DEFINITY AUDIX System Release 4
  • Guide Builder
  • INTUITY Messaging Solutions Release 5
  • PC Applications and CALLMASTER
  • Telephones
• Index
  • Numerals
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W