Troubleshooting guide – Liebert UPSTATION GXT 2U User Manual

Page 28

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24

Under fault conditions, the fault indicators will be illuminated indefinitely
while battery charger is operational, or for a maximum of 5 minutes while
battery charger is not operational.
If a problem persists, consult your local dealer, Liebert representative or
contact the Liebert Worldwide Support Group. Please have the UPS
model number and serial number available at the time of your inquiry.

Troubleshooting Guide

Problem

Cause

Solution

UPS fails to start

when the ON

button is pressed.

UPS is short circuited or

overloaded.

Ensure UPS is OFF. Disconnect

all loads and ensure nothing is

lodged in output receptacles.

Ensure loads are not defective

or shorted internally.

Battery indicator

LED is illuminated.

UPS not plugged in.

UPS is operating from battery

mode, make certain UPS is

securely plugged into the wall

receptacle.

UPS input protection

fuse has blown/opened.

UPS is operating from battery

mode. Save data and close

applications. Replace UPS input

fuse, then restart UPS.

Utility voltage out of UPS

input range.

UPS is operating from battery

mode. Save data and close

applications. Ensure utility

supply voltage is within

acceptable limits for UPS.

UPS has reduced

battery time.

Batteries are not fully

charged.

Keep UPS plugged in

continuously at least 24 hours to

recharge batteries.

UPS is overloaded.

Check load level display and

reduce the load on the UPS.

Batteries may not be able

to hold a full charge due

to age.

Replace batteries. Contact your

local dealer, Liebert

representative or the Liebert

Worldwide Support Group for

replacement battery kit.

Fault and Bypass

indicator LEDs and

all load level LEDs

are illuminated.

UPS overloaded or load

equipment is faulty.

Check load level display and

remove non-essential loads.

Recalculate the load and reduce

number of loads connected to

UPS. Check load equipment for

faults.

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