Palm 700wx - Manual (Page 226)

T R O U B L E S H O O T I N G
N E T W O R K C O N N E C T I O N 218
10
CH
AP
T
E
R
My smartphone won’t connect to the
Internet
Your smartphone supports 1xRTT or EVDO
wireless data networks. To connect to the
Internet, you must subscribe to data
services with your wireless provider.
•
Contact your wireless provider to verify
that your subscription plan includes data
services and that these services have
been correctly activated. Your wireless
provider should also be able to tell you if
there are any outages in your location.
• Press and hold Power/End to turn
off your phone. Then press and hold the
same button to turn it back on again.
•
Perform a soft reset (see Performing a
soft reset).
•
Confirm that data services are correctly
configured on your smartphone:
1 Press Start and select Settings.
2 Select the Connections tab, and then
select Connections .
3 On the Tasks tab, select Manage
existing connections.
or Your phone is on and an EVDO
or 1xRTT data connection is
active. If an EVDO data
connection is active, you can
still make or receive calls.
When you make or receive a
call, the data transmission is
automatically interrupted. If a
1xRTT data connection is
active, you can still make calls,
but you cannot receive calls
(incoming calls go to
voicemail). When you make a
call the data transmission is
automatically interrupted.
Your smartphone is connected
to a computer or network that
is providing a data connection.
A data connection is not
available or the phone is
turned off (the wireless
connection is off).