Palm 700wx - Manual (Page 233)

T R O U B L E S H O O T I N G
S Y N C H R O N I Z A T I O N ( A C T I V E S Y N C ® S O F T W A R E ) 225
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An alert tells me that ActiveSync
encountered a problem with [item type]
[item name]
There is an error in synchronizing a single
item. You can correct this error only by
removing the item that caused the error. If
you sync again to see if the error persists,
be aware that items causing this type of
error are skipped and do not show up
again.
An alert tells me that my account
information could not be detected
When you set up the Exchange Server
sync options, the credentials page was left
blank. Correct the credentials (see
Synchronizing with an Exchange Server), or
set up your smartphone to sync only with a
computer, and try to sync again.
An alert tells me the device timed out
while waiting for credentials
The Exchange Server credentials screen
was left open too long. Re-enter the
Exchange Server credentials, and try to
sync again.
My Today screen settings are not restored
after a hard reset
Settings such as the background image and
plug-in choices are not backed up during
synchronization, so they can’t be restored
after a hard reset. If you use a backup
utility, you may be able to restore a backup
to recover your Today screen settings and
other additional info.
I can’t synchronize using a Bluetooth
connection
Before you begin, make sure your
computer is equipped with Bluetooth
®
wireless technology, either built-in or
through a Bluetooth card. Make sure that
the computer’s Bluetooth setting is
discoverable.
1 On your computer, right-click the gray
ActiveSync icon in the Windows
system tray, and select Connection
Settings.
2 Check the Allow connections to one
of the following box, and then select
Bluetooth.
3 On your smartphone, go to your Today
screen, and then tap Bluetooth .