Palm 700wx - Manual (Page 227)

T R O U B L E S H O O T I N G
N E T W O R K C O N N E C T I O N 219
10
CH
AP
T
E
R
4 If Broadband Access appears in the list,
press OK . If not, contact your
wireless provider for assistance.
I can’t send or receive text messages
•
Make sure your phone is on (see
Turning your phone on and off).
•
Contact your wireless provider to verify
that your plan includes messaging
services, that these services have been
correctly activated, and that they are
available at your location (your wireless
provider should be able to tell you if
messaging services have been
experiencing transmission delays).
•
If possible, contact the recipient of the
message, and make sure the receiving
device can handle the type of message
you’re sending.
• If a text message arrives but does not
display a notification, perform a soft
reset (see Performing a soft reset).
I can’t make or receive calls using a
hands-free device with Bluetooth
®
wireless technology
Verify all of the following:
•
The Turn on Bluetooth box is checked in
Bluetooth Settings.
•
Your Bluetooth device is charged and
turned on.
• Your smartphone is within range of the
hands-free device. Bluetooth range is
up to 30 feet in optimum environmental
conditions, which include the absence
of the following: obstacles, radio
interference from nearby electronic
equipment, and other factors.
•
The Bluetooth Settings screen is closed.
•
You are away from other devices using
the 2.4 GHz radio frequency, such as
cordless phones, microwaves, and
Wi-Fi
® equipment. If this is impossible,
move the phone closer to the
hands-free device.
• The device specifications are
compatible with your smartphone.