Palm 680 - Manual (Page 241)

C O M M O N Q U E S T I O N S
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connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab:
. If you do not
see either of these icons, data services are
not available in your current location and
you cannot exchange multimedia
messages.
I can’t send or receive text messages
• Make sure your SIM card is inserted
correctly (see Inserting the SIM card
and battery) and your phone is turned on
(see Turning your phone on and off).
• Contact Cingular Wireless to verify that
your plan includes text messaging
services, that these services have been
correctly activated, and that they are
available at your location. Cingular
Wireless should be able to tell you if
text messaging services have been
experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.
• Verify with the recipient that the
receiving device can handle text
messages.
• If a text message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset).
I can’t send or receive multimedia
messages
•
Make sure your phone is turned on (see
Turning your phone on and off).
•
Contact Cingular Wireless to verify that
your plan includes multimedia
messaging services (MMS), that these
services have been correctly activated,
and that they are available at your
location. Cingular Wireless should be
able to tell you if multimedia messaging
services have been experiencing
transmission delays. Delays can also
occur between the time that a message
is sent and the time it is received.
•
Make sure that either of the following
icons appears in the title bar of the Main
tab:
. If you do not see either of
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
•
Verify with the recipient that the
receiving device can handle multimedia
messages.