List of errors and solutions – Philips KX-TAW848 User Manual

Page 119

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4.1 Troubleshooting

Installation Manual

119

List of Errors and Solutions

The tables below list the errors and their solutions.

When an error whose error code is indicated with "*" occurs in the PBX, the ALARM indicator on the front
of the cabinet turns on red, and the system logs the error information.

When the error conditions indicated by the error codes "021", "091", "092", and "510" are recovered, the
ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are
logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX-
TAW848 Maintenance Console.

In other words, the ALARM indicator will turn off under the following conditions:

When the errors "021", "091", "092", and "510" are logged: when the error conditions are
recovered

When other errors are logged: when the log for major or minor errors is cleared from the KX-
TAW848 Maintenance Console

Optional Service Card Initial Self Diagnosis

System Start-up and On-line Operation

Error Code

Error Message

PROBABLE CAUSE

SOLUTION

212

Echo canceller
access error

Optional service card
malfunction: ECHO

See if the corresponding optional
service card is installed properly

Pull out and re-insert the
corresponding optional service card

Press the Reset Button

Replace the corresponding optional
service card

216

MSG card DSP
error

Optional service card
malfunction: MSG

217

MSG card data
error

Optional service card
malfunction: MSG

Erroneous recording of
messages

See if the corresponding optional
service card is installed properly

Pull out and re-insert the
corresponding optional service card

Press the Reset Button

Re-record the messages

Replace the corresponding optional
service card

Error Code

Error Message

PROBABLE CAUSE

SOLUTION

000*

MPR WDT
overflow

Main Board (MPR)
malfunction

Erroneous processing of
Main Board (MPR) software

Software error due to external
factors

Press the Reset Button

Reprogram the PBX

Replace the PBX

001

SDRAM bit error

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