Philips KX-TAW848 User Manual

Page 120

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4.1 Troubleshooting

120

Installation Manual

002

System Reset

•

Reset Button is pressed

•

Power failure

•

Main Board malfunction

•

Erroneous processing of
Main Board software

•

Software error due to external
factors

•

Ignore if not frequent

•

Press the Reset Button

•

Reprogram the PBX

•

Replace the PBX

010

AC power down

•

AC power down

•

Bad connection or breaking of
AC cord

•

Check the power supply system

•

See if the AC cord is connected
properly

•

Check the AC cord

•

Replace the AC cord (be sure to turn
off the PBX when replacing)

011

DC power down

•

AC power down

•

Power supply circuit (Main
Board) malfunction

•

Detection of over current
(short circuit on optional
service cards)

•

Check the power supply system

•

See if the AC cord is connected
properly

•

Check the AC cord

•

Replace the AC cord (be sure to turn
off the PBX when replacing)

•

Replace the PBX

•

Remove the optional service cards and
restart the PBX

012*

MPR RAM
battery low

•

Battery out

•

Main Board (MPR)
malfunction

•

Replace the PBX

020*

SD file access
error

•

SD Memory Card malfunction

•

Bad connection of SD
Memory Card

•

Main Board malfunction

•

Press the Reset Button

•

Reprogram the PBX

•

Replace the SD Memory Card

•

Replace the PBX

021*

SD Memory Card
disconnected

•

SD Memory Card not
installed

•

Bad connection of SD
Memory Card

•

SD Memory Card malfunction

•

Main Board malfunction

022

Not enough free
space on SD card

•

Not enough memory space
available to save the system
data, or to upload system files
from the KX-TAW848
Maintenance Console

•

Delete the files whose file names start
with "$" from SD Memory Card

Note

Do not delete the "PSMPR" file; it is the
program file of the Main Board (MPR).

Error Code

Error Message

PROBABLE CAUSE

SOLUTION

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