Call forward, Call forward –18 – Polycom SOUNDPOINT SIP 2.2.0 User Manual

Page 66

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Administrator’s Guide SoundPoint IP / SoundStation IP

4 - 18

Configuration changes can performed centrally at the boot server:

Call Forward

The phone provides a flexible call forwarding feature to forward calls to

another destination. Call forwarding can be applied in the following cases:

Automatically to all calls

Calls from a specific caller (extension)

When the phone is busy

When Do Not Disturb is active

After an extended period of alerting
The user can elect to manually forward calls while they are in the alerting state

to a predefined or manually specified destination. The call forwarding feature
works in conjunction with the distinctive incoming call treatment feature

(refer to

Distinctive Incoming Call Treatment

on page

4-6

). The user’s ability

to originate calls is unaffected by all call forwarding options. Each registration

has its own forwarding properties.
Server-based call forwarding is active if the feature is enabled on both the

phone and the server and the phone is registered. If server-based call

forwarding is enabled on any of the phone’s registrations, the other

registrations are not affected.
Server-based call forwarding will behave the same as per-SIP2.1 feature with

the following exceptions:

There is no indication on the phone’s user interface whether or not

server-based call forwarding is active.

If server-based call forwarding is enabled, but inactive, and the user

selects the call forward soft key, the “moving arrow” icon does not appear

on the user’s phone (incoming calls are not forwarded).

Central

(boot server)

Configuration file:
sip.cfg

Specify the conference hold behavior (all parties on hold or only host
is on hold).

For more information, refer to

Call Handling Configuration <call/>

on page

A-55

.

Specify whether or not all parties hear sound effects while setting up
a conference.

For more information, refer to

Call Handling Configuration <call/>

on page

A-55

.

Specify which type of conference to establish and the address of the
centralized conference resource.

For more information, refer to

Conference Setup <conference/>

on page

A-15

.

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