National Instruments GPIB-ENET/100 - Manual (Page 43)

© National Instruments Corporation B-1 GPIB-ENET/100 for Mac OS
B
Troubleshooting and
Common Questions
This appendix describes how to troubleshoot problems and answers some
common questions.
Troubleshooting Hardware Problems
Try one of the following solutions if you encounter hardware problems:
• Verify that all cables are securely connected to the GPIB-ENET/100.
• Verify that the unit is plugged in and powered on.
• Verify with the network administrator that your IP address is valid and
that the network is set up to recognize the IP address properly.
• If you configured the IP address manually using the NI Ethernet
Device Configuration utility, verify that you have correctly followed
the steps in Chapter 3,
Ethernet Configuration .
• If the PWR/RDY LED continues to flash rapidly after 90 seconds, the
GPIB-ENET/100 is unable to obtain its IP address from the network.
Check with your network administrator to verify your IP address and
make sure that you recorded the Ethernet address correctly.
• If the PWR/RDY LED is blinking in a slower red/yellow pattern, the
GPIB-ENET/100 is reporting an internal error. Refer to Appendix A,
PWR/RDY LED Signaling , to interpret the error code and contact
National Instruments.
Troubleshooting Software Problems
The NI-488 Config control panel (GPIB Configuration utility) should
show the following software configuration:
• The Interface Type box should be set to Ethernet box products.
• A checkmark should appear in one of the bus selection boxes at the top
of the control panel.