Chapter 5 troubleshooting, Basic functions, Chapter 5 – NETGEAR CVG824G User Manual

Page 65: Troubleshooting, Basic functions -1

Advertising
background image

5-1

1.0, November 2006

Chapter 5

Troubleshooting

This chapter gives information about troubleshooting your gateway. For the common problems
listed, go to the section indicated.

Is the gateway on?

Have I connected the gateway correctly?

Go to

“Basic Functions” on page 5-1

.

I cannot access the gateway’s configuration with my browser.

Go to

“Troubleshooting the Web Configuration Interface” on page 5-2

.

I have configured the gateway but I cannot access the Internet.

Go to

“Troubleshooting the ISP Connection” on page 5-3

.

I cannot remember the gateway’s password.

I want to clear the configuration and start over again.

Go to

“Restoring Factory Default Configuration Settings” on page 4-8

.

Basic Functions

After you turn on power to the gateway, the following sequence of events should occur:

1. When power is first applied, verify that the Power LED is on.

2. Verify that the numbered Ethernet LEDs come on momentarily.

3. After approximately 30 seconds, verify that:

a.

The LAN LEDs are lit for any local ports that are connected.

b. The Internet Link port LED is lit.

Advertising