Quick messaging, Transferring an outside caller to a mailbox, Accessing the auto attendant from a mailbox – NetComm 3100 User Manual

Page 14

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Voice Mail User Guide

14

Quick Messaging

Quick Messaging allows you to leave messages for yourself or fellow employees without ringing
their telephone or accessing your mailbox.

1. Dial the Message Center extension.

2. When the system answers, press

.

3. Enter the mailbox number where you wish to leave a message. If you normally use a dialing

prefix to call the mailbox user, enter that prefix before the mailbox number.

4. Record the message (at least two seconds in length).

5. Press any key or hang up.

Transferring an Outside Caller to a Mailbox

To transfer a caller on an outside line to a mailbox:

1. Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the

hookswitch.

2. Dial the Message Center extension.

3. When the system answers,

If you have a mailbox, press

.

If you do not have a mailbox, press

.

4. Enter the mailbox number where the caller wants to leave a message. If you normally use

a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

5. Hang up immediately.

Accessing the Auto Attendant from a Mailbox

To dial another extension when you call someone and get their mailbox:

1. During the mailbox greeting, press

to transfer to the Auto Attendant.

2. Dial the extension you want to reach. If Name Dialing is enabled on the system, you can

use the keypad to spell the name of the party you want to reach.

To call another extension when you are logged in your personal mailbox:

1. Press

to transfer to the Auto Attendant.

2. Dial the extension you want to reach. If Name Dialing is enabled on the system, you can

use the keypad to spell the name of the party you want to reach.

Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.

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