troubleshooting when using the copy function, When a message is displayed, Troubleshooting when using the copy function – Ricoh Aficio RPCS MP 2000 User Manual

Page 17: P.11 “troubleshooting when using the copy function

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11

2. Troubleshooting When

Using the Copy Function

This chapter describes likely causes of and possible solutions for copier function
problems.

When a Message Is Displayed

This section describes the machine's main messages. If other messages appear,
follow the instructions they contain.

Important

❒ For messages that are not listed here, see “When You Have Problems Operat-

ing the Machine”.

Message

Cause

Solution

Cannot detect

original size

Improper original is placed.

Select paper manually, not with
the Auto Paper Select function,
and do not use the Auto Re-
duce/Enlarge function. See
“Originals”, Copy Reference.

Cannot detect

original size

Improper original is placed.

Input the both horizontal and
vertical sizes of the non-standard
original.

Cannot detect

original size

Improper original is placed.

Place the original on the exposure
glass. See “Originals”, Copy Reference.

Cannot sort this

size.

The specified paper size is not
available with the Sort function.

This message appears when the by-
pass tray is selected. Use copy pa-
per that is not longer than 433 mm.

Cannot select

Bypass Tray in

current set-

ting.

The specified function is not
available with the bypass tray.

Select a paper tray other than the
bypass tray.

Original with

this length can-

not be duplex

scanned.

The specified custom length is not
available for duplex printing
from the ARDF (eg. 2 Sided → 2
Sided, 2 Sided → 1 Sided, 2 Sided

→ Combine).

Do not place originals that are
longer than 433 mm.

Check original

orientation.

Original is not placed in a proper
orientation.

Change the orientation of the
original.

Check paper

size.

Improper paper size is set.

If you press the {Start} key, copy
will start onto the selected paper.

Rotate Sort is

unavailable

with this paper

size.

A size of paper for which Rotate
Sort is not available is selected.

Select the proper paper size. See
“Sort”, Copy Reference.

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