Ricoh Aficio RPCS MP 2000 User Manual

Page 36

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Troubleshooting When Using the Facsimile Function

30

3

Reception

Cannot cancel a Memo-
ry Transmission.

The document is being scanned.

Press the {Clear/Stop} key. See
“Canceling a Transmission”, Fac-
simile Reference.

Cannot cancel a Memo-
ry Transmission.

The document is being sent or it is
in standby.

Press the {Clear/Stop} key. See
“Canceling a Transmission”, Fac-
simile Reference.

Cannot cancel an Im-
mediate Transmission.

-

Press the {Clear/Stop} key. See
“Canceling a Transmission”, Fac-
simile Reference.

Cannot cancel Internet
Fax transmission.

-

Press the {Clear/Stop} key. See
“Canceling a Transmission”, Fac-
simile Reference.

Canceling Internet Fax transmis-
sion is possible only during scan-
ning. It is impossible during
communication.

Although a group spec-
ification was set for the
following, reception
was not possible.

Forwarding, Forward-
ing of Special Sender,
Email TX Result, rout-
ing email received via
SMTP.

The number of specified destina-
tions exceeds the maximum num-
ber that can be specified as a
group.

A maximum of 100 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group, transmission is
canceled but an error message
does not appear. See “Registering
Names to a Group”, General Set-
tings Guide.

Problem

Cause

Solution

The machine failed to
print received fax doc-
uments.

If this happened when the Re-
ceive File indicator was lit, the pa-
per or toner might have run out,
making printing impossible.

• Load paper into the paper

tray.

• Add toner.

See “Substitute Reception”, Fac-
simile Reference.

The machine failed to
print received fax doc-
uments.

When the B Load Paper indica-
tor is lit.

Load paper into the paper tray.
See p.65 “Loading Paper”.

Reception is impossi-
ble, but transmission is
possible.

The toner has run out.

Replace the toner bottle. See p.85
“Replacing Toner”.

Reception is possible, but
transmission is impossible.

The terminal adaptor setting is in-
correct.

Check the setting.

Transmission is possible,
but reception is impossible.

The terminal adaptor setting is in-
correct.

Check the setting.

Problem

Cause

Solution

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