Ricoh Aficio RPCS MP 2000 User Manual
Page 30
Troubleshooting When Using the Facsimile Function
24
3
Sender's name is
not selected.
Specify send-
er's name.
The sender has not been specified. A sender's name should be speci-
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Check whether
there are any
network prob-
lems.
{
13-10
}
The alias telephone number you
entered is already registered on
the gatekeeper by another device.
• Check the alias telephone
number is correctly pro-
grammed using the Web Im-
age Monitor. See the Web
Image Monitor's Help.
• Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-11
}
Cannot access gatekeeper.
• Use your Web Image Monitor
to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-17
}
Registering of user name is reject-
ed by the SIP server.
• Use your Web Image Monitor
to check the SIP server ad-
dress and user name are cor-
rectly programmed. See the
Web Image Monitor's Help.
• Contact your network admin-
istrator.
Check whether
there are any
network prob-
lems.
{
13-18
}
Cannot access the SIP server.
• Use your Web Image Monitor
to check the SIP server ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Contact your network admin-
istrator.
Message
Cause
Solution