Ricoh 3030 - Manual (Page 102)

Troubleshooting
94
5
Check whether there are any net-
work problems.
[14-09]
E-mail transmission was refused by SMTP au-
thentication, POP before SMTP authentication
or login authentication of the computer in
which the folder for transfer is specified.
• Check that the user name and password
for SMTP authentication or POP before
SMTP authentication are correctly pro-
grammed from File Transfer under System
Settings. You can also use the Web Image
Monitor for confirmation. See the Web Im-
age Monitor's Help.
Reference
“File Transfer”, Network Guide
• Check that the user name and password of
the Fax E-mail Account are correctly pro-
grammed from File Transfer under System
Settings. You can also use the Web Image
Monitor for confirmation. See the Web Im-
age Monitor's Help.
Reference
“File Transfer”, Network Guide
• Check that the login user ID and password
for the computer in which the folder for
forwarding is specified are correctly pro-
grammed.
• Check that the folder for forwarding is cor-
rectly specified.
• Check that the computer in which the fold-
er for forwarding is specified is correctly
operated.
• Consult your network administrator.
Check whether there are any net-
work problems.
[14-33]
No machine e-mail address is programmed.
• Check that the machine e-mail address is
correctly programmed from File Transfer
under System Settings. You can also use
the Web Image Monitor for confirmation.
See the Web Image Monitor's Help.
Reference
“File Transfer”, Network Guide
• Consult your network administrator.
Check whether there are any net-
work problems.
[15-01]
No POP3/IMAP4 server address is pro-
grammed.
• Check that the host name or IP address of
the POP3/IMAP4 server is correctly pro-
grammed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Consult your network administrator.
Message Causes and solutions
RussianC4-AE_Combine-F_FM.book Page 94 Friday, April 15, 2005 11:13 AM