Quadra-Fire CASTINS-CSB User Manual
Page 30
 
Page 30
250-7251G
August 20, 2009
R
Castile Pellet Insert
Symptom
Possible Cause
Corrective Action
Convection blower fails to 
start.
No call light.
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Defective control box.
Replace snap disc.
Check that blower is plugged into wire har-
ness.
Replace blower.
Replace control box.
Exhaust blower fails to 
start or does not shut off.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Check that blower is plugged into wire har-
ness.
Clean exhaust system.
Replace blower.
Replace control box.
Large, lazy fl ame, orange 
color. Black ash on glass.
Dirty appliance.
Poor fuel quality, high ash content.
Firepot clean-out plate not completely 
closed.
Excessive amount of fuel.
Clean appliance, including fi repot, heat 
exchangers and venting system. Remove 
stainless steel baffl e from fi rebox to clean 
ash from on top of baffl e. Clean behind rear 
brick panels. Change fuel brand to pre-
mium.
Check that fi repot clean-out plate is fully 
closed.
Reduce feed rate using feed rate adjustment 
control rod located inside hopper.
Nuisance shutdowns.
Low fl ame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box
Firepot more than 1/2 full
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Clean hopper, see page 31.
Check for good connections between feed 
motor and wire harness.
Replace thermocouple.
Replace control box.
See page 31 for detailed instructions for 
“High Ash Fuel Content Maintenance”
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Thermocouple is defective or not properly 
plugged in.
Defective control box
Check connections on thermocouple or 
replace if defective.
A fl ashing yellow light on the control box 
indicates a problem with the thermocouple.
Replace control box.