Appendix c – Unitech PA962 User Manual

Page 50

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Unitech PA960

Appendix C

Troubleshooting Guide

Problem

Solution
Battery needs recharging or replacement.
Insure that battery is installed correctly.
Adjust " Power Properties"
Battery needs recharging.
Adjust " Power Properties" - especially if peripherals are used.
Adjust backlight of LCD or Keypad.

Replace battery pack if old(battery can be recharged approximately

500 cylces.)

"Low Backup Battery" message

Charge terminal for 16 hours.
Make sure terminal is powered on.
Adjust screen brightness.
Calibrate touch screen.
Perform a warm boot - WARNING - Unsaved data will be lost.
Perform a cold boot - WARNING - Terminal will be reset to default
settings and data will be lost.

Make sure scanning application is loaded and operational.
Run " Scanner Setting" program to modify barcode read setting.
Bar code might be distorted and should be replaced.
Battery needs recharging or replacement.

If terminal is processing data, attach charging cable to insure the

battery isn't depleted.

If terminal is connected to AC power, disconnect.
Perform a warm boot - WARNING - Unsaved data will be lost.

Perform a cold boot - WARNING - Terminal will be reset to default
settings and data will be lost.

Terminal does not power on.

Bar code not read.

Terminal will not shut off.

Terminal either dow not respond,

or responds inaccurately to touch

screen input.

Screen is blank

Battery life is short

Terminal shuts itself down.

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