Verizon DMS 100 - Manual (Page 11)

19
Call Forwarding Options
Your CustoPAK system can be equipped with one or all of its
five Call Forwarding options. You may select or combine these
features to meet your business needs. The Call Forwarding
options and their descriptions can be found by referring to the
list below:
Option Section Page
Call Forwarding ................................. Selectable Features . . . . . . . . . . 20
Call Forwarding – Busy Line ............. Selectable Features . . . . . . . . . . 22
Call Forwarding – Don’t Answer ........ Selectable Features . . . . . . . . . . 23
Enhanced Call Forwarding 1 ................ Optional Features . . . . . . . . . . . 40
Select Call Forwarding 1 ...................... Optional Features . . . . . . . . . . . 43
1 Additional charges apply.
18
Automatic Callback
When you encounter a busy line within your CustoPAK system, a
code can be dialed which will connect you when both lines are idle.
The request will remain active for 30 minutes unless canceled. Use
Automatic Callback to increase productivity by eliminating “telephone
tag”, manual callbacks and unnecessary dialing. This feature only
works within the CustoPAK system, and the system can only accom-
modate one request at a time per line. This feature is not available
in the GTD-5 switch type.
To activate Automatic Callback once you’ve reached a busy
line within your CustoPAK system:
Ī
Press the switchhook (or the Tap/Flash/Recall/Link button,
depending on your telephone set).
Ī
Listen for dial tone.
Ī
Press .
Ī
Listen for confirmation tone.
Ī
Hang up (when the called line is idle, your line will ring with
a distinctive ring).
To cancel an Automatic Callback request:
Ī
Lift handset and press .
Ī
Listen for confirmation tone.
Ī
Hang up.
NOTES:
1.) If an Automatic Callback is not answered by the originating
station, the request will be canceled.
2.) Automatic Callback can only be active on one station at a time.
3.) An Automatic Callback request can only be activated if the called
number is in a busy condition and within the CustoPAK group.