Verizon DMS 100 - Manual (Page 16)

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Hunting
Hunting allows your business to reduce busy signals and increase
accessibility by expanding call coverage. A Hunting arrangement
begins with a call to a lead, or pilot number and searches for an idle
line beginning with the first number of a pre-assigned Hunt group
and ending with the last number in the group.
NOTES:
1.) When a Multi-Line Hunt group is assigned to a CustoPAK
customer, individual telephone numbers must be assigned in
order for the Intercom feature to work.
2.) Call Waiting cannot be assigned to lines in a Hunt group.
3.) Automatic Callback cannot be activated against lines in a
Hunt group.
4.) Call Forwarding and Call Forwarding – Busy Line/Don’t Answer
can only be assigned to a Multi-Line Hunt group on a group
basis.
5.) All lines in a Multi-Line Hunt group must be in the same Call
Pick-Up group.
6.) Caller ID will work in a Hunt group, however, the feature must
be assigned to every line in the Hunt group.
7.) Verizon must automatically activate this feature. You cannot
activate or deactivate the feature as you choose.
Speed Dialing
Speed Dialing allows you to call frequently dialed numbers by using
an abbreviated code, reducing dialing time and time spent searching
for telephone numbers. Speed Dialing gives you the flexibility to
create and edit your own Speed Dialing list. The Speed Dialing short
list consists of 8 numbers unless you have a 5ESS switch type, which
provides a 6-number Speed Dialing list.
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Dial Call Waiting
(for Intercom dialing)
This feature allows you to send a Call Waiting tone to another line
within your CustoPAK system when that line is busy, letting the called
party know that someone is trying to reach them. The called party
then has the option to answer or ignore the Call Waiting tone. Use
Dial Call Waiting to help ensure the timely and efficient flow of
information within your business. This feature is not available for
GTD-5 switch types.
Upon dialing an internal station number and hearing
a busy tone:
Ī
Hang up.
Ī
Lift the handset and listen for dial tone.
Ī
Press and listen for confirmation tone.
Ī
Dial the number of the busy station (the called party hears a
Call Waiting tone).
Ī
Remain off-hook until the called party answers.
NOTES:
1.) Dial Call Waiting only works within your CustoPAK system.
2.) Dial Call Waiting cannot be assigned to lines in a Multi-Line
Hunt group.
3.) Dial Call Waiting overrides Call Forwarding – Busy Line/
Don’t Answer.
4.) Call Forwarding overrides Dial Call Waiting.
5.) If Call Waiting and Call Forwarding – Don’t Answer are active
on the same line and the called party chooses to ignore the Dial
Call Waiting tone, the call will forward to the called party’s Call
Forwarding – Don’t Answer number.
6 .) Series Hunting overrides Dial Call Waiting, which should be
assigned to the last number of a Series Hunt group.