Voice mail and custopak – Verizon DMS 100 User Manual

Page 24

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Voice Mail and CustoPAK

Verizon Voice Mail offers an efficient, businesslike way to capture
important messages when you’re away from the office or on the
phone 24 hours a day, 365 days a year. If you are unable to answer
your line, or you are using your line (line busy), up to 3 calls can
forward to your mailbox.

You can set up your Verizon Voice Mail to enable callers to transfer
out of the mailbox to a local telephone number selected by you for
live answering. In addition to a Main Greeting, Verizon Voice Mail
offers the option of an Alternate Greeting for times when you are
away from the office.

If you wish to transfer a caller on your line to another
CustoPAK line which has Verizon Voice Mail:

Ī

Press the switchhook (or the Tap/Flash/Recall/Link button,
depending on your telephone set).

Ī

Dial the Intercom number.

Ī

IF the line is answered, press the switchhook for a three-way
call. If you wish to exit, simply hang up and the two parties will
remain in conference.

Ī

IF the line is not answered, you can hang up and the caller will
forward to the second station line user’s mailbox greeting. The
caller can then leave a recorded message in the second mailbox
user’s mailbox.

NOTE: Please refer to the Verizon Voice Mail User Guide for informa-
tion on how to use your mailbox.

44

NOTES:

1.) When Select Call Forwarding is on and a call forwards:

- Calls from numbers on your Select Call Forwarding list cannot

be answered at the forward-from number, however, they will
generate one short ring to remind you that the call is being
forwarded. The forward-to number will ring normally.

- All calls from numbers not on your Select Call Forwarding list

will ring normally and can be answered.

- If you also have Call Forwarding and it is turned on, all calls

from phone numbers not on your Select Forwarding list will
forward to the number you have chosen as the Call Forwarding
Select destination.

2.) Blocked calls will not forward.
3.) This feature must be applied to all members of a Hunt group.
4.) Select Call Forwarding overrides all other Call Forwarding

arrangements.

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