ZyXEL Communications P-2302HWL-P1 Series - Manual (Page 23)

P-2302HW/HWL-P1 Series User’s Guide
Table of Contents 23
Chapter 22
Tools ...................................................................................................................... 265
22.1 Tools Overview ...............................................................................................265
22.1.1 ZyXEL Firmware ...................................................................................265
22.2 Tools Screens .................................................................................................265
22.2.1 Firmware Screen ...................................................................................265
22.2.2 Firmware Upload Screens ....................................................................266
22.2.3 Configuration Screen .............................................................................267
22.2.4 Restore Configuration Screens .............................................................268
22.2.5 Restart Screen.......................................................................................269
Chapter 23
Troubleshooting ................................................................................................... 271
23.1 Problems Starting Up the ZyXEL Device .......................................................271
23.2 Problems with the LAN ...................................................................................271
23.3 Problems with the WAN .................................................................................272
23.4 Problems Accessing the ZyXEL Device .........................................................272
23.4.1 Pop-up Windows, JavaScripts and Java Permissions .........................273
23.4.1.1 Internet Explorer Pop-up Blockers ..............................................273
23.4.1.2 JavaScripts ..................................................................................276
23.4.1.3 Java Permissions ........................................................................278
23.5 Telephone Problems ......................................................................................279
23.6 Problems With Multiple SIP Accounts ............................................................280
23.6.1 Outgoing Calls ......................................................................................280
23.6.2 Incoming Calls ......................................................................................281
Appendix A
Product Specifications ........................................................................................ 283
Appendix B
Setting up Your Computer’s IP Address............................................................ 287
Appendix C
IP Addresses and Subnetting ............................................................................. 301
Appendix D
SIP Passthrough .................................................................................................. 309
Appendix E
Internal SPTGEN .................................................................................................. 311
Appendix F
Services ................................................................................................................ 327
Index ...................................................................................................................... 331