Z Microsystems StarGate 20 - Manual (Page 43)

Doc# 27-0027UM Rev 1.0 Issued 10/04
43
APPENDIX
Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair
or replace and return a defective product to the customer within one week of Z Microsys-
tems’ receipt of the defective product.
1-90 days - Z AirSpare Service
91-365 days - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
2nd year - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
3rd year - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
Z Preferred Warranty