Z Microsystems StarGate 20 - Manual (Page 47)

Doc# 27-0027UM Rev 1.0 Issued 10/04
47
APPENDIX
If you are unable to correct the problem
yourself, contact:
Z Microsystems at:
(858) 657-1000
Fax: (858) 657-1001
Website: www.zmicro.com
Before calling, please have available as
much of the following information as pos-
sible:
1. Model and serial number from the
label on the monitor.
2. Purchase P.O.
3. Description of problem
4. Computer type and model
5. System configuration (hardware fit-
ted, etc.)
6. System BIOS version number
7. Operating System and version
number
8. Display driver version number
9. Video Adapter Type
NOTE: For image problems, run
AUTO SETUP again before
consulting this section. In most
cases, AUTO SETUP can fi x
the problems. See the Auto
Setup section for details.
NOTE: If possible, stay by the computer.
Th e Z Microsystems Technical
Support Representative may
wish to go through the problem
over the telephone.
NOTE: More help, late-breaking
news and details of the
latest accessories for these
products may be found on the
worldwide web at: http://
www.zmicro.com
CUSTOMER SUPPORT