3M M150 - Manual (Page 34)

34 M150 FPD Monitor Installation Guide
3M Touch Systems Proprietary Information
• It is important to avoid using any caustic chemicals on the touch screen. Do not
use any vinegar-based solutions.
• Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
• Always dampen the cloth and then clean the screen. Be sure to spray the
cleaning liquid onto the cloth, not the screen, so that drips do not seep inside the
display or stain the bezel.
• Always handle the touch screen with care. Do not pull on or stress cables.
Monitor Installation Problems
Problem Possible Causes and Solutions
No image displayed
(blank screen)
Is the monitor receiving power?
• Check that the computer’s power cable is connected properly and
securely in a grounded electrical outlet.
• Check that the AC/DC power supply is firmly plugged into the
monitor.
• Check that the AC/DC power supply cable is connected properly and
securely to an electrical outlet. Check that the LED is showing green
on the AC/DC power supply.
• Try using another power cable.
• Try using another electrical outlet.
Is the monitor receiving a valid video signal from the PC?
• Check that the computer is powered on.
• Check that the video cable is connected properly and securely to the
monitor and the computer.
• Check that no pins are bent in the video cable connector.
• Check that the video card is firmly seated in the card slot in your
computer.
• Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
• Check that your computer is using a supported display mode. Refer to
Table 1 for details.
Is the monitor in Power Management mode?
• Touch the screen, press any key on the keyboard, or move the mouse
to restore operation.
Are the brightness and contrast settings too low?
• Use the monitor controls to adjust these values.
Abnormal image • Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
• Check that the video cable is connected properly and securely to the
monitor and the computer.