Hold” feature enhancement (for broadsoft servers), Ip phone ui when broadsoft cms is enabled, Diverting calls from your phone – AASTRA 6757i User Guide EN User Manual

Page 194: Available features enabled by administrators

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Available Features Enabled by Administrators

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41-001385-00 Rev 01 – 06.2013

“Hold” Feature Enhancement (for Broadsoft Servers)

The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This enhancement is intended for IP
phones operating with servers that support RFC3264 (for example, Broadsoft). If a server does not support RFC3264,
then the IP phones do not use RFC3264 functionality.

Authentication Support for HTTP/HTTPS Download Methods Used with
Broadsoft Client Management System (CMS)

If enabled by an Administrator, the 6757i has authentication support when using HTTP or HTTPS as download protocols
(as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays. Pressing
the LOGIN key displays a login screen with Username and Password. Username can be up to 40 characters and Password
can be up to 20 characters. A System Administrator can optionally configure a Domain Name to be used as the Username
(e.g. [email protected]). A user can navigate the screen using the navigation keys (arrow keys) on the phone. The
screen provides a SUBMIT key for submission of the field information, and a CANCEL key for exiting the login screen.
Appropriate messages display if the phone reaches a timeout while trying to connect to the server, or if a Username or
Password are incorrect.

Once the login information for a specific user is entered and accepted by the server, the phone reboots and downloads
the user profile.

IP Phone UI when Broadsoft CMS is Enabled

When the Broadsoft CMS feature is enabled on the IP Phone, the following screens display:

Diverting Calls from Your Phone

Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another
phone if required.

When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone dis-
plays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Simi-
larly, at the new destination, the Caller ID of the original call destination displays.

Call Diversion Example

Tim calls Mark at x400.
Mark’s phone is busy.
Mark’s phone diverts the incoming call to another destination (Roger @ x 464).
Tim’s phone displays name and extension of where the call is being diverted to and reason for diverting the
call. The screen scrolls between Screen 1 and Screen 2.
Roger’s phone accepts the call and displays the name and number of the phone the incoming call (Tim) and
the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and Screen 2.

Login Screen

Tues Jan1 10:00am

L1

471348471

Log In -

Username:
Password:

Please Enter:

- Backspace

- abc...

Cancel -

Submit -

Username/Password Screen

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