Line keys and softkeys – AASTRA 6757i User Guide EN User Manual
Page 84

Line Keys and Softkeys
77
41-001385-00 Rev 01 – 06.2013
1.
Check with your Administrator to verify the queue linked to your ACD Key.
2.
Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.
The "User ID" and "Password" prompts displays.
3.
Using the keypad, enter your User ID (phone number provided by your System Administrator).
Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.
Note:
Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel
the ACD login.
Your phone logs into the queue on the server.
4.
You are logged into the queue and the following screen displays.
Mon Jan 2 10:37am
L1
Support
Services
Dir
Callers
Icom
o
ACD: Support
User ID:
Password:
Services
Dir
Callers
Icom
Backspace
Log In
Cancel
ACD: Support
Services
Dir
Callers
Icom
Available
Log Out