AASTRA AMC EN - Manual (Page 16)

Operation
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eud-1048/2.2 – AMC v2.0 – 05.2011
Making calls
Please note that the Aastra Mobile Client call setup time lasts slightly longer than the
normal mobile call setup time.
DTMF is used as the method to transmit the dialled digits during call setup at a rate of
2 digits per second. This can take up to 15 seconds, depending on the number of dig-
its dialled.
On some Android operating system based mobile phones you might hear the DTMF
signaling tones sent by the dial application to the communication system for setting
up the call.
To make an internal call, dial the internal phone number of the person you wish to call.
To make an external call, dial the external phone number of the person you wish to
call in canonical format (+44...) or dial the system’s exchange access code followed by
the phone number. Note that if you have configured the external number minimum
length there is no need to dial the system’s exchange access code.
All external calls you make via Aastra Mobile Client are routed through the Aastra
communication system. This means that your mobile phone calls the communication
system, which routes your call further to the person you are calling. So, only the cost
of connecting to the communication system is charged to your mobile phone. Your
call will be presented to the called party with your office number.
If you do not wish to make external calls via the communication system (e.g. private
calls), you must first make sure that the Aastra Mobile Client is set to dual identity
mode in the Aastra Mobile Client settings menu and then minimised, and that the
phone’s native menu is in the foreground, before dialling the call number. That is, the
call has to be initiated from the phone’s native menu. Dual identity mode is often used
when you use your mobile phone for both business and private calls.
You can also make calls directly from the call list or from the stored contacts.
Note:
Depending on the subscription type, a caller number might not be displayed in all
calling cases. If the caller number is hidden, the communication system’s main
phone number might be displayed.
eud-1048_en.book Page 16 Wednesday, May 4, 2011 12:21 PM