Xylem IM101 R04 MODELS SHV and NPV - Manual (Page 12)

TROUBLESHOOTING
FAILURE TO DISCONNECT AND LOCKOUT ELECTRICAL POWER BEFORE
ATTEMPTING ANY MAINTENANCE CAN CAUSE SHOCK, BURNS OR DEATH.
SYMPTOM:
Motor Not Running
See Probable Causes 1 through 5
Little or No Liquid Delivered
See Probable Causes 6 through 12
Excessive Power Consumption
See Probable Causes 3, 12, 13, 14
Excessive noise and Vibration
See Probable Causes 3, 6, 7, 10, 13, 15 and 16
PROBABLE CAUSES:
1. Motor thermal protector tripped
2. Open circuit breaker or blown fuse
3. Impeller binding
4. Motor improperly wired
5. Defective motor
6. Pump is not primed, air or gases in pumpage
7. Discharge, suction plugged or valve closed
8. Incorrect rotation (3 phase only)
9. Low voltage or phase loss
10. Impeller worn or plugged with debris
11. System head too high
12. Incorrect impeller diameter
13. Discharge head too low - excessive flow rate
14. Fluid viscosity and/or specific gravity too high
15. Worn bearing
16. Pump, motor or piping loose
WARNING
Hazardous voltage
can shock, burn or
cause death.
GOULDS WATER TECHNOLOGY LIMITED WARRANTY
This warranty applies to all water systems pumps manufactured by Goulds Water Technology.
Any part or parts found to be defective within the warranty period shall be replaced at no charge to the dealer during the warranty period. The warranty period shall exist for a
period of twelve (12) months from date of installation or eighteen (18) months from date of manufacture, whichever period is shorter.
A dealer who believes that a warranty claim exists must contact the authorized Goulds Water Technology distributor from whom the pump was purchased and furnish complete
details regarding the claim. The distributor is authorized to adjust any warranty claims utilizing the Goulds Water Technology Customer Service Department.
The warranty excludes:
(a) Labor, transportation and related costs incurred by the dealer;
(b) Reinstallation costs of repaired equipment;
(c) Reinstallation costs of replacement equipment;
(d) Consequential damages of any kind; and,
(e) Reimbursement for loss caused by interruption of service.
For purposes of this warranty, the following terms have these definitions:
(1) “Distributor” means any individual, partnership, corporation, association, or other legal relationship that stands between Goulds Water Technology and the dealer in
purchases, consignments or contracts for sale of the subject pumps.
(2) “Dealer” means any individual, partnership, corporation, association, or other legal relationship which engages in the business of selling or leasing pumps to customers.
(3) “Customer” means any entity who buys or leases the subject pumps from a dealer. The “customer” may mean an individual, partnership, corporation, limited liability
company, association or other legal entity which may engage in any type of business.
THIS WARRANTY EXTENDS TO THE DEALER ONLY.
Goulds is a registered trademark of Goulds Pumps, Inc. and is used under license.
© 2012 Xylem Inc. IM101 Revision Number 4 July 2012
Xylem, Inc.
2881 East Bayard Street Ext., Suite A
Seneca Falls, NY 13148
Phone: (800) 453-6777
Fax: (888) 322-5877
www.xyleminc.com/brands/gouldswatertechnology