3 troubleshooting, 1 error messages, 2 incidents and solutions – DE DIETRICH ELITEC DTG 130 Eco.Nox User Manual

Page 33

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01/02/11 - 300002915-001-E

DTG 130 Eco.NOx

7.3 Troubleshooting

7.3.1

Error messages

Z

Control panel instructions

7.3.2

Incidents and solutions

Symptoms

Probable causes

Solution

The heater does not start and the safety
box is not affected (red alarm indicator
off)

The heater thermostat is requiring
heat
Setting (option) is not requiring
heat

Create a demand by moving the heater thermostat or the setting level
(option)

The safety thermostat has been
triggered after overheating

Solve the cause of overheating and reset the safety thermostat

No current

Set the On/Off switch to

8

The burner does not ignite and the
safety box is not affected (red alarm
indicator off)

On safety because of a lack of
gas

Purge the gas supply pipe then reset the heater using the panel reset button

Gas valve defective

Check the gas valve and replace if necessary

No spark from the electrode

Check the electric cable connection to the safety box and the electrode

No ionization current

Check the ionization probe and earth wire connection
Check the position of the ionization probe and the flame diffuser in the
ignition burner

The burner ignites and the safety box
goes into standby (burner cut and the
alarm indicator flashes)

downdraught thermostat cut.

Check for adequate draw on the chimney connection. Reset the safety
control box.
Check that the downdraught thermostat is in good working order. Reset the
safety control box.



Please note the seriousness of unplanned intervention on
the combustion product evacuation checking device:
evacuation faults must be solved by improving the draught
in the chimney.
In the event of a thermostat fault, it must be replaced by a
part stated on our "Spare parts list". Its position must not
be modified, which is defined by the 2 bosses on the
holding bracket which are located in the 2 holes on the
draught diverter. The thermostat must not be placed out of
service.

The burner ignites and the safety box is
affected (alarm indicator on)

Inversion of the phase and
neutral wires on the heater's
control panel.

Connect the phase to terminal 1 and neutral to 2.

The burner ignites but with reduced
power

Upstream pressure too weak

Check gas supply

Dirty filter

Clean the filter

Gas valve unit defective

Replace the gas valve unit

Gas valve defective

Check gas valve and replace if necessary

Unsuitable injectors

Check injectors

Dirty cast iron body (hearth)

Upstream pressure too high

Check gas supply

Dirty burner

Clean the burner

Insufficient or incorrectly placed
air supply

Enlarge air supply, smoothen airation holes

Gas valve defective

Check gas valve and replace if necessary

Noisy heater

Poor purge

Purge correctly

Body has scale

Descale the heating circuit

Unsuitable injectors (Whistling)

Check injectors

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