Troubleshooting, Troubleshooting chart – Controlled Products Systems Group RSL12V User Manual

Page 28

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• Power not connected. Make sure the AC/Solar input is connected and that at least one battery is connected with the corresponding

fuse intact.

• Low or defective battery. Check the battery to make sure that the red wire goes to the positive terminal of the battery and the

black wire goes to the negative terminal of the battery. Replace the battery if the open circuit voltage is below 11.5 Vdc.

• Bad control board. Replace control board.

• Low or defective battery. At least one charged battery must be connected for the operator to operate. Verify the battery fuse is

intact. Check battery connections and battery voltage to be above 11.5 Vdc. Replace batteries if necessary.

• STOP button connection loose or disconnected. Toggle the RESET switch and verify that the STOP LED lights up and then turns off

after 10 seconds. Verify the wire connects between the STOP and CTRL PWR terminals.

• Obstruction blocking photoelectric sensors. Toggle the RESET switch and verify that all the safety LEDs (OPEN EDGE/PHOTO, OPEN

PHOTO, CLOSE PHOTO) are OFF. If any are ON, clear any obstructions and verify the LED turns off.

NOTE: The RESET switch may need to be toggled multiple times since the LEDs turn off after 10 seconds when the operator goes

to sleep.

• (Optional Accessory) Safety edge is damaged or on an obstruction. Toggle the RESET switch and verify that the Safety LEDs

(OPEN EDGE and CLOSE EDGE/PHOTO) are OFF. If either is ON, clear any obstructions and verify the LED turns off.

NOTE: The RESET switch may need to be toggled multiple times since the LEDs turn off after 10 seconds when the operator goes

to sleep.
• (Optional Accessory) Interrupt loop is obstructed. Toggle the RESET switch and verify that the INTERRUPT LED is OFF. If it is on,

check the loop detector and its wiring to ensure that it is not incorrectly being triggered.

• Bad control board. Replace control board.
• Battery not connected. At least one charged battery must be connected for the operator to operate. Verify battery fuse is intact.

Check battery connections and battery voltage to be above 11.5 Vdc. Replace batteries if necessary.

• Verify that all of the wires, especially the wires going to the motor are secure and that the connector is properly mated to the

header.

OPERATOR DOES

NOT RUN.

DIAGNOSTIC LED

NOT ON.

OPERATOR POWERS

UP BUT DOES NOT

OPERATE.

TROUBLESHOOTING »

TROUBLESHOOTING CHART

• The gate is jammed or incorrectly installed. Disconnect the gate and verify that the gate moves freely. Enter the Learn Limits mode

and verify that the motor spins. Reconnect the gate. Reprogram limits for the operator.

• Bad control board. Replace control board.

RELAYS “CLICK” WHEN

REMOTE CONTROL OR

SINGLE BUTTON

CONTROL (SBC)

COMMAND IS GIVEN,

BUT THE OPERATOR

DOES NOT MOVE OR

GATE DISCONNECTED.

THE GATE MOVES

BUT CANNOT EXIT

LEARN LIMITS MODE.

CANNOT LEARN

LIMITS.

• Disconnect the operator from the gate and make sure that the gate moves freely throughout the full length of travel.

• If the limits will not program:

1. Disconnect the operator by pressing the reset switch to RESET/DISCONNECT.

2. Manually close the gate.

3. Remove the learn limit cover and move the learn limit nut to the center position.

4. Press the reset switch to NORMAL OPERATION.

Program the limits again.

• Gate is excessively heavy or wheels are bad. Verify that the gate is within the ratings for this product. Disconnect the operator(s)

and verify that the gate(s) slide easily.

• Check the brown and green wires on J17 to ensure they are properly connected. If this did not solve the problem the RPM Module

or control board may need to be replaced. Contact technical support.

GATE DOES NOT

FULLY OPEN OR

CLOSE WHEN TRYING

TO LEARN LIMITS.

• Battery not connected. At least one charged battery must be connected for the operator to operate. Verify the battery fuse is intact.

Check battery connections and battery voltage to be above 11.5 Vdc. Replace batteries if necessary.

• STOP button connection loose or disconnected. Toggle the RESET switch and verify that the STOP LED lights up and then turns off

after 10 seconds. Verify the wire connects between STOP and CTRL PWR terminals.

• Single Button Control (SBC) button connection loose. Check wiring for SBC button. Use the on-board single button to verify operator

will respond.

• Bad control board. Replace control board.

OPERATOR DOES

NOT RESPOND TO

SINGLE BUTTON

CONTROL (SBC)

COMMAND.

OPERATOR DOES NOT

RESPOND TO

COMMAND.

• Battery not connected. At least one charged battery must be connected for the operator remote control to operate. Verify battery

fuse is intact. Check battery connections and battery voltage to be above 11.5 Vdc. Replace batteries if necessary.

• STOP button connection loose or disconnected. Toggle the RESET switch and verify that the STOP LED lights up and then turns off

after 10 seconds. Verify the wire connects between the STOP and CTRL PWR terminals.

• Radio module not plugged in. Verify the green Radio module (located next to the coaxial connector) is properly mated with both

4-pin connectors.

If the operator is not grounded properly the range of the remote controls will be reduced. Ensure operator is properly grounded.

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