ZOLL E Series Monitor Defibrillator Rev G 12 Lead - Manual (Page 17)

Troubleshooting
9650-1213-01 Rev. G 15
APPENDIX A: Modem and Phone Setup
The E Series with 12-lead option may include a modem for transmitting 12-lead ECG information to remote locations
via landline or cellular phone. This section describes how to connect your E Series for phone transmission.
Modem
• When included, the E Series with 12-lead option ships with a cellular-ready PC card modem (domestic units only)
installed in the front PCMCIA slot on top of the unit.
Note: Do not attempt to insert the modem into the rear slot. Only the front PCMCIA slot supports modem
communication.
Note: Before attempting to use modems other than those supplied with the unit, contact ZOLL Technical Support at
(800) 348-9011. The E Series does not support all PCMCIA type modems.
The modem can be removed for service or cleaning as follows:
1. Open the PCMCIA cover, and complete steps a and b as shown.
2. Press down on front right button to remove modem card.
Reverse the sequence to install a modem card, making sure that the modem bracket.
is seated properly around the PCMCIA card connector before fastening the mounting screws.
Cables
• Not all cell phones transmit data reliably. See your local ZOLL Medical Corporation sales representative for a list of
approved cell phones.
• A landline phone cable comes with modem-equipped E Series units. This cable connects to the E Series unit on
one end and plugs into a standard RJ-11 phone jack on the other end. The RJ-11 is compatible with POTS (Plain
Old Telephone System) phone lines such as those found in most residential homes or used for fax machines.
Configuring Phone Numbers
• Please see the E Series Configuration Guide for instructions on how to program automatic-dial phone numbers into
the E Series unit.
• Manual phone number entry is described in “Settings Softkey” on page 4.
Satellite Phone Support
The E Series supports the transmission of MUSE data via Motorola's Iridium 9505 satellite phone over the Iridium
satellite network. The Iridium 9505 satellite phone has a built-in modem and requires an RS232 data connection. The
RS232 connection to the E Series is achieved by replacing the PCMCIA fax/modem card normally used for fax/MUSE
transmissions with a National Instruments PCMCIA-232 RS232 card.
The RS232 card and satellite phone support the transmission of MUSE data only. Fax transmissions are NOT
available at this time via the RS232 card and satellite phone.
a. Remove these screws.
Don’t remove.
b. Grasp these tabs and pull modem bracket up and out.
Front, right-hand button