Troubleshooting – ZOLL M Series Defibrillator Rev H User Manual

Page 15

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12-lead

9650-0215-01

12-lead - 13

Troubleshooting

The troubleshooting guide is intended to help you identify and correct problems that arise during operation. If trouble persists after
consulting this guide, contact the ZOLL Technical Service Department for problems relating to the M Series unit or GE Medical
Systems Information for problems relating to the Catalyst MUSE system.

ZOLL Technical Service Department

GE Customer Support

GE Technical Support

(USA) Phone: (800) 348-9011

Phone: (800) 531-5613

Phone: (800) 558-7044

(UK) Phone: +44-192-584-6400

Fax: (414) 362-3200

(Others) Contact your local ZOLL distributor

Outside of USA/Canada:

Phone (561) 575-5060 Extension 4220

Symptom Recommended

Action

1. The ECG baseline does not stabilize

or the ECG is noisy, or the following
message is displayed: “NOISY ECG”.

1. Verify the electrodes are connected properly to the patient.

Reposition the electrodes and/or lead wires to prevent the
electrodes from pulling away from the patient.

2. Verify the gel of the electrode is not dry. Check expiration

date on the electrode package.

3. Use Silver/Silver Chloride electrodes.

4. Verify patient cable is connected properly and held

motionless. Verify that the ECG snaps and connectors are
clean.

5. Make sure that the patient is motionless. Support patient’s

limbs, if necessary.

6. Stop vehicle while acquiring the 12-lead ECG.

7. Verify correct filter (50 or 60 Hz) is selected in Configuration

menu.

8. Inspect ECG cable. Replace if damaged.

9. Change ECG Filter setting to 0.05-40 Hz 4x3 and retry

acquisition.

2. “ECG LEAD OFF” or “VX LEAD OFF”

1. Confirm ECG electrode and cable connections.

2. Prepare skin and replace electrodes.

3. Check ECG cable continuity and replace if cable damage is

suspect.

4. ECG signal may be temporarily out of range due to recent

defibrillator discharge.

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