Triton RL2000 User Manual User Manual

Page 105

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304

Rejected notes

This error code indicates that notes were rejected during the
transaction or test dispense operation. This is a warning message
there is no action required.

305

Diverter failure

This error code indicates that the system has recognized a
document intended for the reject vault has reached the note
transport sensor. The most probable cause is either mechanical or
electrical failure of the note diverter in the note transport module.
This error will place the cash dispenser “out of service”. 1. Inspect
the note diverter in the note transport module. Verify that there are
no documents jammed in the note diverter area. Make sure the
note diverter moves freely. Check to make sure that cables
connecting the note transport and the CMC module are not
damaged. Make sure all connectors attached to the CMC are seated
in their receptacles. 2. Remove and empty the reject vault. Install
the Reject Vault. Purge the dispensing mechanism. Complete
several test dispenses. If the error does not repeat again, complete
a live dispense to verify the note diverter moves the currency to the
exit position. 3. If the error reoccurs the most likely causes of the
problem may be note transport or CMC.

306

Failure to feed.

There are several possible reason for this error code being
generated. One cause is that the note feeder fails to feed notes.
Another cause is that there are to many single rejected notes in the
transactions.
1. Check the condition of the currency to ensure is fit for
dispensing.
2. Verify that the cassettes are operation correctly. Replace
cassette as needed.
3. Check the operation of the note feeder sensors. Clean the note
feeder sensors and needed.
4. Replace the noted feeder or note feeder controller as necessary.

307

Transmission Error

This error code occurs when the message received by the dispenser
is incorrect. The reason that the error code is generated is the
detection of an This error code occurs when the message received
by the dispenser is incorrect. The reason that the error code is
generated is the detection of an incorrect LRC character or a parity
error.
1. Inspect all communication cables to make sure they are not
damaged and are properly connect to their termination points.
2. Restart the cash dispenser. Reset the dispenser and try to
complete a test dispense.
3. If the error code is reported again, replace the CMC module.
Otherwise, put the cash dispenser into service.

308

Illegal command or command
sequence

This error occurs when the logical sequence of the commands sent
to the dispenser is not the one expected by the system. Examples
of this are two move commands sent one after another or a deliver
command that is sent without a previous move command.
1. Inspect all communication cables to make sure they are not
damaged. Make sure all cables are properly connected.
2. Reset the dispenser and try to send the command that caused
the error code.
3. If the error code is reported again, replace the CMC module.

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