Triton RL2000 User Manual - Manual (Page 110)

343 Sensor error or sensor covered With an NMD, this error is produced when a sensor in note transport
module is not working correctly during an internal self-test
preceding the movement commands.
1. Inspect all cables for damage. Make sure that all cables are
securely fastened to their termination points.
2. Open the access panels on the note transport and remove any
documents that may be in the transport path. Access the error code
command to determine if any sensors in the reject channel are dirty
of defective. Clean the dirty sensor, or replace the note transport
as needed.
3. Restart the cash dispenser. Reset the error. Perform a live
transaction. If the cash dispenser operates normally put it in
service.
4. If the problem persists, replace the note transport module.
With a TDM dispenser, this error is produced when a Width Sensor
can not be calibrated.
1. Run a dispenser status report (Click Counts) and reference the
Width Sensor X Voltage Y (Note X= sensor 0, 1 or 2 in “Y”s feed
channel. Y = the feed channel. A= feed channel 1, B = feed
channel 2. C= feed channel 3 and D = feed channel 4). Cross
reference the click counter section in your service manual to
determine what click counts correspond to each feed channel and
what sensor.
2. A clean, calibrated sensor will read just below 5.000vdc. A
sensor that is hard to calibrate will read closer to 2.000vdc. As an
example, 4.867 would be a good sensor. 1.985 would be a suspect
sensor.
3. Inspect and clean any suspect sensors with clean compressed air
4. Restart the cash dispenser. Reset the error. Perform test
dispenses. If the cash dispenser operates normally put it in service.
348 Dispenser internal error. This error code is reported when an internal error occurs in the
dispenser. The most likely cause is internal communication
problems within the dispenser.
1. Inspect all cables for possible damage. Ensure that each cable is
securely fastened to its termination point.
2. Restart the cash dispenser. Reset the error. If the response to
the RESET command indicates a successful execution, put the cash
dispenser back in service.
3. If the error code is reported again, it may be necessary to
replace the CMC or one of the note feeder controllers.
349 Cassette lock faulty This error code is generated when the LIFTS UP command fails to
open a note cassette to the operating position.
1. Verify that the currency is properly installed in the cassette. If
necessary, reload the currency in the cassette.
2. If the problem remains after reloading the cassette, replace the
cassette, the denomination extension, or the note feeder controller
associated with the cassette causing the problem.
350 Jam in note stacker This status may be generated:A) When a note is jammed in the
note stacker,B) When the note stacker is not turning, C) Or when
the bundle carriage unit cannot move. 1. Inspect for and clear any
jammed notes that are found in the note stacker. Clean all sensors
as needed. 2. Reset the error. If the error persists, it may be
necessary to replace the note stacker or the CMC module.
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