Triton RL2000 User Manual - Manual (Page 92)

125 Initial status check failed 1. Reset the cash dispenser. Clear the error.
2. If the error persists replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
126 Diverter moved to reject position
during dispense Inspect for a note jam at the diverter. Verify that the diverter
moves freely. Test the dispenser by completing several test
dispenses. If the error clears, put the cash dispenser in service. If
these actions have no effect on dispenser operation, replace the
dispenser mechanism. Note: Dispenser Status (Click Counts)
should be run and available before contacting Tech Support
127 Jam in TDM extension 1. Inspect for a currency jam at in the extension.
2. Test the dispenser by completing several test dispenses.
3. If the error clears, put the cash dispenser in service.
4. If these actions have no effect on dispenser operation, replace
the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
128 Error in reply from the dispenser
mechanism 1. Verify that the power supply is operating and the DC voltages
being supplied to the main board and dispenser are correct. Seat
connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic
journal to dispenser cables securely seated at both ends of the
cable. The cables may be defective.
3. Other components that may cause this error are the main board
or the dispensing mechanism.
129 No response from the dispenser
mechanism 1. Verify that the power supply is operating and the DC voltages
being supplied to the main board and dispenser are correct. Seat
connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic
journal to dispenser cables securely seated at both ends of the
cable. The cables may be defective.
3. Other components that may cause this error are the main board
or the dispensing mechanism.
130 Command not acknowledged by
the dispenser mechanism 1. Verify that the power supply is operating and the DC voltages
being supplied to the main board and dispenser are correct. Seat
connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic
journal to dispenser cables securely seated at both ends of the
cable. The cables may be defective.
3. Other components that may cause this error are the main board
or the dispensing mechanism.
131 CTS (Clear To Send) line from the
dispenser is not active. 1. Verify that the power supply is operating and the DC voltages
being supplied to the main board and dispenser are correct. Seat
connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic
journal to dispenser cables securely seated at both ends of the
cable. The cables may be defective.
3. Other components that may cause this error are the main board
or the dispensing mechanism.
132 Status reports bad double detect in
last dispense 1. Remove the cassette and inspect the dispenser’s feed path for
jammed currency and other debris in the double detect assembly.
Replace the cassette.
2. Reset the Cash Dispenser by turning OFF the AC power switch
for a few seconds and switching it back ON. Clear the error. Purge
the dispenser using PURGE command. Complete several Test
Dispenses to verify correct operation.
3. If the problem persists, replace the dispensing mechanism.
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