Triton RL2000 User Manual - Manual (Page 89)

104 Unable to clear width sensor. Remove the cassette and inspect for jammed currency in the width
sensor and at the output of the cassette. The width sensor may be
dirty. Clean the width sensor with compressed air. Purge the
dispenser using the purge command. Test the dispensing
mechanism by completing several test dispenses. If the error does
not occur again, put the cash dispenser in service. If the error
persists in may be necessary to replace either the cassette or
dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
105 Insufficient notes to learn from There may be an insufficient number of notes in the cassette to
complete the requested “learn note thickness” command. Put more
currency in the cassette and repeat the “learn note thickness”
command.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
106 FIFO error The dispensing mechanism may have corrupt software. Reset the
cash dispenser. Purge the dispenser using the purge command.
Test the dispensing mechanism by completing several test
dispenses. If the error clears put the cash dispenser into service. If
the error persists, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
107 Time out waiting for FIFO
108 Unexpected note at double detect,
width sensor did not detect note A note has been detected in the double detect sensor without being
detected at the width sensor first.
1. Inspect the dispensing mechanism for of damaged components
or broken wires.
2. Remove the cassette and visually inspect for loose or
disconnected connectors on both the upper and lower width sensor
printed circuit boards.
3. Ensure the ATM is mounted on a hard steady surface. Vibrations
can cause this error.
4. If there is no visible damage and the connectors are attached to
the sensor boards the best course of action is to replace the
dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
109 Time-out at Exit sensor 1. Inspect for jammed currency in the feed path and at the Exit
sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command. Test the
dispensing mechanism by completing several Test Dispenses.
3. If the error clears put the Cash Dispenser into service.
Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
110 Trailing edge time-out at exit. 1. Inspect for jammed Currency in the feed path and at the Exit
sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command.
3. Test the dispensing mechanism by completing several test
dispenses.
4. If the error clears put the cash dispenser into service. If the
error persists, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available
before contacting Tech Support
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