Troubleshooting – Thermo Fisher Scientific Alpha COND 550 User Manual

Page 34

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Instruction Manual

Alpha-

COND 550

28

8. Troubleshooting

Problem

Cause

Solution

Power on, but no display

a) Loose connections
b) Incorrect output voltage of

the power adaptor

c) Cables not in correct polarity

(+ and – position)

a) Ensure cables make good

contact

b) Use an power adaptor with

specified output voltage

c) Re-wire loop cables with correct

polarity

Unstable conductivity

reading

a) Air bubbles in the probe
b) Dirty probe
c) Probe not deep enough in

sample

a) Tap probe to remove air bubbles
b) Clean probe and recalibrate
c) Ensure that the sample entirely

covers the sensor of the probe

Oscillating temperature

readings

a) Electrical noise interference


a) Ensure shield wire is properly

connected to pin 7

Slow response

a) Dirty / Oily probe

a) Clean probe

Blinking ATC

a) No temperature probe

connection during ATC mode

a) Ensure temperature sensing

cable makes good contact

Blinking electrode

annunciator

a) Error in calibration
b) Conductivity value of the

calibration standard is not
within acceptable range

a) Ensure calibration standard

solution is not contaminated.
Ensure electrode is clean

b) Ensure calibration standard is

within 10 to 100% of full-scale of
the selected measuring range

Or (Conductivity)

a) Conductivity reading is

above the selected

measuring range

a) Ensure correct conductivity

measurement range is selected

Or/Ur (Temperature)

a) Temperature probe is not

connected when ATC

enabled

b) Temperature value exceeds

above/ below the specified

range

a) Ensure electrode makes good

contact with monitor

b) Ensure temperature calibration is

done properly. Ensure process
temperature is within the

specified range

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